Finding the Best Solution for All of Your Tribal Sportsbook and Online Goals
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By Richard Schwartz The sports betting phenomenon is sweeping across the US. Its popularity continues to grow, thanks in part to forward-thinking legislators and regulators [...]
Why It’s Critical to Create a Comprehensive Public Relations Campaign to Encompass a Tribe’s Philanthropic Efforts
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By Guest Author Richard A. Picard III, Director of Public Relations & Advertising, Cypress Bayou Casino Hotel, Tribal Affiliation: Chitimacha Tribe of Louisiana There are [...]
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Casino Robberies
Casino robberies have increased over the last decade. I don’t know if anyone tracks these robberies specifically, but I think those of us who’ve been [...]
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The Headline That Casino Management Never Wants to See
On August 19, the daily newspaper of the Mississippi Gulf Coast ran a front-page story with the headline: ‘It’s our lives.’ Scared Mississippi Coast casino [...]
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New Reality. Old Expectations.
COVID-19 and the mandated rules of social distancing and cleanliness have certainly impacted our lives this year. No one could have predicted the changes in [...]
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The Power of Email
With recent events forcing properties to reconsider their marketing tactics, many are faced with the challenge of finding more efficient ways to maintain their presence [...]
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How in the Heck Can We Plan for Entertainment in 2021?!
During this incredibly unpredictable and unstable time for all of us, casino entertainment is the last on most people’s list. However, I thought that I [...]
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How This Michigan Casino Was Recognized on Forbes’ Annual List of America’s Best-In-State Employers 2020
FireKeepers Casino Hotel is located in Battle Creek, Michigan. The current hotel tower has 243 rooms and a new hotel tower is being built to [...]
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Midwest Pathogend Services Hybrid Hydrogen Peroxide System Changes the Approach to Keep Guests Safe
Sanitation and hygiene technology continues to improve as the COVID-19 pandemic remains front and center of consumer minds. Recently, Midwest Pathogend Services and the CURIS® [...]
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The Hospitality Professional: Part Two
Okay, class, hunker down and pay attention … It’s time for your second lesson in “How to Be a Hospitality Pro … or, How I [...]
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Employee Engagement – Pandemic Style!
We are open for business; our guests are excited to get back to doing the things they love, and our team members are working their [...]
