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News Ticker
  • Oneida Nation Enterprises to Increase Starting Pay for Cooks to an Industry-Leading $20 an Hour
  • Bryan Stanbridge, Director of Planning and Analysis, Saracen Casino Resort: “We are excited to begin using Quick Custom Intelligence’s Enterprise Platform.”
  • NBA Joins AGA’s Have A Game Plan.® Bet Responsibly.™ Public Service Campaign
  • Florida resident hits life-changing $1.29M jackpot at Cherokee Casino & Hotel Roland
  • Monterey Park Victims’ Fund Receives $100,000 Contribution From Pechanga
  • Cage Warriors Announce Sycuan Casino Resort Partnership, Initial CW 149 Fighters
  • Foodie Festival Season Kicks Off With Pechanga’s Chocolate Decadence & Wine Fest
  • Potawatomi Casino Hotel Sportsbook Set to Replace Northern Lights Theater, Fire Pit Sports Bar & Grill
  • Collective Soul to ‘Shine’ Some Rock ‘n’ Roll on Northern Quest Resort & Casino’s 2023 Fall Concert Lineup
  • Eastern Shawnee Tribe of Oklahoma first to offer Totem Accounts
  • Articles

    TG&H Advisory Board Profile: Get to Know Michael Peters

  • Articles

    Leading Others: Why Building Relationships is a Foundational Quality that we Must Master

  • Articles

    You’re Fired!

  • Articles

    As Our Guests’ Wallets Have Tightened – How Do Casinos Respond To Players With Less Dispensable Income?

Best Practices: Maximizing Your Team Member Survey

Articles
January 4, 2023
Staffing issues are a top challenge faced by most casino companies, especially when labor shortages make the challenge even more critical. That’s why it’s more [...]

Six Casino Trends for 2023

Articles
January 4, 2023
The economy is lurching along in fits and starts. Some companies are doing better than expected. Some companies are not. The test all casino and [...]
Articles

The Three “D’s” of Surveillance

January 4, 2023
In the movie Dodgeball, the fictional dodgeball all-star Patches O’Houlihan talks about the “Five D’s of Dodgeball: Dodge, Duck, Dip, Dive and Dodge,” the joke [...]
Articles

Indian Gaming Association Update

January 4, 2023
As we move into 2023, we celebrate the resurgence of Tribal Government gaming and, at the same time, continue to stay focused on the challenges [...]
Articles

OIGA: A Look Ahead for 2023

January 4, 2023
As we turn the corner into a New Year and bid farewell to 2022, the Oklahoma Indian Gaming Association is in full planning mode, pinning [...]
Articles

Build Versus Buy Systems

December 20, 2022
Sponsored Content by QCI Build Versus Buy Systems There are two quite different approaches to gaining a new system: build versus buy and introduce vendors, [...]
Articles

Are You Feeling Overwhelmed, Even Though Everything “Feels” Fine?

January 4, 2023
“Everything is going so well! I don’t understand why I am upset,” my client said in a deeply troubled voice. He had risen through a [...]
Articles

The Value of Your Player Data Just Increased

December 14, 2022
Sponsored Content by Red Circle Learn more about optimizing your business operations, contact Red Circle today! Change is kinda scary, right? But you can’t really avoid it. [...]
Articles

Tribal Leadership Embraces Strategies for Operational Excellence

January 4, 2023
Many major gaming and hospitality organizations have been utilizing Strategic Lean Operations Management with great success. Starwood Resorts was the first in the industry to [...]
Articles

More Ways to Discover and Retain Talent

January 4, 2023
We’re all dealing with a workforce shortage and the difficulty of finding and retaining marketing talent in this current job climate. Now is the time [...]
Articles

The Why of Sports Betting – Part II

January 4, 2023
In the Why of Sports Betting – Part I, we focused on where sports betting fits into the casino industry. After establishing this as an [...]
Articles

Not Your Father’s Security & Surveillance Department Anymore!

January 4, 2023
The casino security and surveillance world is much different than it was even ten years ago, let alone 30. We just don’t worry about what [...]
Articles

TG&H Value Add: Audit Checklist for Player Development

January 4, 2023
How’s your player development plan for the new year? You know, the plans for making your player development more targeted towards driving incremental revenue from [...]
Articles

Developing Your Hispanic Entertainment

January 4, 2023
In today’s casino entertainment, we are challenged by the constant need to expand our horizons just to keep pace with the country’s growth and diversity. [...]
Articles

Are Yearly Reviews Effective?

January 4, 2023
It doesn’t matter what part of the country I’m in, every property is asking the question, “Are yearly reviews effective anymore? They take up so [...]
Articles

Insights: Indian Gaming Cost of Doing Business Report

December 18, 2022
Sponsored Content by Wipfli Written by: Grant Eve, Partner, Tribal Gaming Industry Leader Wipfli LLP How do you know when something is normal? In terms [...]
Articles

Food and Beverage Is the Area of Most Concern for Internal Theft and Fraud

January 4, 2023
The art of knowing what is happening behind your back is limited to a few elementary school teachers and, perhaps, your mother, who always seemed [...]
Articles

An Open Letter to Management

January 4, 2023
Dear Bosses, We, your dedicated team members, feel it is far past time for us to share with you some of the ways that we [...]
Articles

Akwesasne Mohawk Casino Resort: Launching an Immersive Leadership Development Program During Crisis

January 4, 2023
Raving CEO, Deana Scott Interviews Maryellen Cooke, Talent & Leadership Development Manager, and Marvin Phillips, Casino Resort Director of Information Technology, Akwesasne Mohawk Casino Resort [...]

THE WINTER 2023 ISSUE IS HERE!

Latest News

  • Deana Scott, CEO of Raving, “We are excited to have Andrew Cardno speaking at Raving NEXT about the importance of tribal data sovereignty.”
    January 31, 2023
  • Mohegan Named Casino Operator for Soloviev Group’s NYC Casino Bid
    January 31, 2023
  • John Cafferty & the Beaver Brown Band Rock Northern Quest Resort & Casino’s Stage in the Spring
    January 30, 2023
  • AGS Appoints Industry Veteran and Lead Independent Director Adam Chibib as Chairman of the Board
    January 27, 2023
  • Country Star Tracy Byrd to Perform at Angel of the Winds Casino Resort
    January 27, 2023

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