FireKeepers Fire Hub — Meeting the Needs of a Community
Articles
By guest author Amber Ballard In April, 2016, FireKeepers Casino Hotel and its owners, the Nottawaseppi Huron Band of the Potawatomi purchased and took possession [...]
The Top Five Questions Facing Oklahoma’s Tribal Casinos
Articles
Sheila Morago, Executive Director, Oklahoma Indian Gaming Association What a year 2020 has been so far. More than 100,000 Americans, and more than 325,000 people [...]
Articles
When and How Do We Introduce Our Entertainment Programs
Although most casinos have reopened, for our entertainment programs, it is a more wait-and-see situation. For almost all properties, the entertainment component does not get [...]
Articles
People Who Inspire Us: The Cache Creek Casino Resort Wardrobe Department
In this column, our goal is to acknowledge team members who work behind the scenes and get their hands dirty so that our organizations can [...]
Articles
Leadership During Tornadoes, a Pandemic and Compact Negotiations
Chris: In regards to the ongoing gaming compact negotiation with Governor Stitt – how has that impacted your operations? e.g., Are you looking at more [...]
Articles
Results ARE Beliefs
“Well you know how it is, about half the people here do most of the work,” said the VP. My eyes widened because I know [...]
Articles
Hospitality Review from the Guest’s Perspective
With health agencies like the Centers for Disease Control and Prevention and the World Health Organization advising people to avoid close contact with others and [...]
Articles
Construction Spotlight: Emerald Queen Casino
By Guest Author, Brett Ewing, AIA, NCARB Architectural Photography by Doug Walker Photography The new Emerald Queen Casino balances the eye-catching flash of a Las [...]
Articles
Re-Evaluating Surveillance (After the Pandemic)
The virus that shut down our casinos throughout the country also changes how surveillance operates, perhaps forever. While some of these changes may not be [...]
Articles
What We’ve Learned and Where We’re Going
We checked in with our TG&H Advisory Board Members this month to see what their experience has been during the last quarter and to share [...]
Articles
The Hospitality Professional: Part One
So, there I was, driving in my car. It was a dark and stormy night! Okay, so it wasn’t stormy, and it wasn’t even dark [...]
Articles
Using Research to Guide Decisions in the New Normal
Casinos nationwide began reopening in May, but business practices are far different than before COVID-19. Guest demographics are also changing, since older guests are more [...]
